AI vehicle notice: ask questions in natural language

Manufacturer manuals contain a wealth of information about how to use, maintain and troubleshoot a vehicle. The problem is that these documents are often several hundred pages long, and finding specific information takes considerable time. The AutomotivAPI vehicle notice API solves this by letting you ask questions in natural language and receive precise answers drawn directly from the vehicle's manual.

How does the AI notice work?

The notice API uses specialised artificial intelligence trained on manufacturer manuals for thousands of vehicles. When you ask a question, the system identifies the vehicle in question (via its VIN or catalog reference), locates the relevant passages in the manual and generates a clear, concise answer.

The technical process involves several steps:

1. Vehicle identification — the VIN or reference selects the exact manual for the model, generation and engine
2. Semantic search — the question is analysed to identify key concepts and search for relevant passages in the manual
3. Answer generation — the AI synthesises a response from the passages found, citing the source sections
4. Confidence score — each answer includes a confidence score indicating the reliability of the information

Example questions

Here are examples of questions the notice API can answer:

• "What is the recommended tyre pressure?"
• "How do I reset the service warning light?"
• "Where is the spare wheel and how do I fit it?"
• "What type of engine oil should I use for an oil change?"
• "How do I activate eco mode on this vehicle?"
• "What is the boot capacity in litres?"
• "How do I connect my phone via Bluetooth?"
• "How often should the particulate filter be changed?"

Questions can be asked in everyday language, without any special formatting. The AI understands rephrasing and variations.

Confidence score and transparency

Each API response includes a confidence score between 0 and 1. This score reflects how well the question matches the information found in the manual. A score above 0.8 indicates a highly reliable answer taken directly from the manual. A score between 0.5 and 0.8 means the answer is likely but may need verification.

If the AI finds no relevant information in the manual, it does not fabricate an answer. The system returns an explicit indicator that no answer is available. This is a fundamental point for service reliability: no answer is better than a wrong answer, especially when vehicle safety is involved.

Pricing model

The notice.ask endpoint costs 0.50 credits per request. An important point: if the vehicle's manual is not available in the database, no credits are charged. You only pay when the system can actually provide an answer. See our pricing page for details.

Use cases

The vehicle notice API opens up many possibilities for professionals:

• Aftersales service — workshop technicians get instant access to maintenance and repair procedures without leafing through a 400-page document
• Customer self-service — manufacturers and dealers integrate the AI notice into their mobile apps so drivers can find information in seconds
• Call centres — support agents can immediately answer customers' technical questions by querying the API in real time
• Training — driving schools and training centres use the API to quickly access the specifications of each vehicle in their fleet

To learn more about how AI is transforming aftersales, see our article on automotive aftersales in the age of AI.